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Common questions about pricing, fees and your subscription. If yours isn’t here, email support@tikk.chat.
Yes. Free costs €0 and never expires. Not a trial. You can create a booking page, offer a service, connect a calendar and take paid bookings on Free indefinitely. No credit card required.
Every new account gets 7 days of Pro from registration. No card needed. During the trial you have every Pro feature: unlimited services, 0% fees, custom branding, group bookings. When it ends, you pick Pro or Free. Nothing charges automatically.
Free applies a small platform fee per paid booking. That’s how the free tier stays free. On Pro the fee is 0%. You keep 100% of every payment. At any real volume, Pro pays for itself.
Go to Settings → Billing, pick Pro and add a payment method. Pro features activate immediately and your billing cycle starts that day. Still on the 7-day trial? Upgrading just locks in Pro going forward.
Yes. Cancel any time. No penalties. Pro features stay active until the end of your current billing period. After that your account moves to Free. Your booking page, bookings and data are preserved.
All major currencies. Amounts are stored in minor units internally (e.g. 5000 is €50.00). You enter prices in standard units. Tikk handles the conversion.
Clients can pay with:
  • iDEAL (Netherlands)
  • Bancontact (Belgium)
  • Credit or debit card (Visa, Mastercard and others)
Payment processing is handled securely. No separate provider to set up.
Funds transfer to your connected bank account after each booking is confirmed. Timing depends on your bank but most transfers land within one to two business days. Keep your payout details current in Settings → Billing.
Yes:
  • EU-hosted. Data stays in the European Union.
  • GDPR compliant.
  • Encrypted in transit and at rest.
  • No data resale. We never sell your data or your clients’ data.
Two options:The team usually responds within one business day.