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Every service has a location and it decides what the booker sees before the meeting and what lands in the calendar invite.

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Choose a location

Set it per service, under Services → your service → Advanced → Booking Location. It’s one dropdown with three groups: Try it: switch the setup to see which video tools show up, and click an option to see what appears under the dropdown. If a service has no location of its own, Tikk falls back to the default location on your booking page.

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Video providers

Video tools come in two kinds: You set a default for all your services, then change it for the services that should use something else.

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Your default video tool

Pick it under Settings → Profile → Conferencing: Google Meet and Teams links are created together with the calendar event, which is why they depend on the calendar you picked under Availability → Calendars → Calendar to add events to. See Calendar sync.

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A different tool or room per service

Each service can use its own tool. There are two places to set it. From the service. Open Services → your service → Advanced → Booking Location and pick a tool under Conferencing. The list only shows the tools that work for you: The tool marked (default) is the one your default video tool gives you right now. Pick it and the service follows your default, so changing the default later changes this service too. Pick any other tool and the service keeps it. When you pick an app with your own room, its Room link is filled in with the room you installed it with. Change the link to give this service a room of its own. From Apps. Whereby, Proton Meet, Zoom and your own Jitsi server need installing first. Open Apps, pick the tool and click Install:
1

Enter a default room

Paste your room link. Every service you tick uses it, unless you give one its own room.
2

Pick the services (optional)

Tick the services that should meet in this tool. Each one shows what it uses now and what it will switch to. You can also tick none and pick the tool per service later.
3

Give a service its own room (optional)

Click Use a different room under a ticked service and paste its link. Use default puts it back on the default room.
4

Save

The bar at the bottom counts the services and rooms before you save, for example “2 services will use Whereby · 2 rooms”.
A service that was in person or had no location becomes a video meeting when you tick it. An installed app stays installed, even when no service uses it anymore, so it’s always in the dropdown. To remove it, open it under Apps and click Disconnect. Services that used it go back to your default video tool, and if it was your default, your default goes back to Auto.
Give a service its own room when you want to keep clients apart, for example a free intro call in one room and paid coaching in another. Turn on a waiting room or “knock to enter” in your video tool, so a booker who arrives early doesn’t walk in on the previous meeting.
Room links must start with https:// and belong to the tool you picked: a Whereby room on whereby.com, a Zoom room on zoom.us or zoom.com, a Proton Meet room on proton.me. A Jitsi room can be on any server. With a new-room tool, every booking gets its own link. With your own room, every booking for that service shares the room you set. Either way, the link in the booker’s invite is the same one as on the event in your calendar.
If your chosen provider can’t produce a link (say you picked Google Meet but bookings go to an Outlook calendar, or your Google connection has expired), Tikk falls back to Jitsi rather than sending out an invite with no way to join. Remove or pause your last Google or Outlook account and a Google Meet or Teams choice switches back to Auto on its own.
The link is generated when a booking is confirmed, not when it’s requested. So a pending request has no meeting link yet and one appears the moment you accept.
On a paid booking that hasn’t been paid, the link in the booker’s email is the payment link, not the meeting link. The meeting link follows once the payment clears.
This is the email a booker gets when you accept a paid request. Its only button is Complete Payment:

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Changing a location later

Editing a service’s location changes it for future bookings. Bookings that are already confirmed keep the location they were made with, so nobody turns up somewhere you’ve since stopped using. Rescheduling a booking re-resolves its location from the service as it stands now. See Manage bookings.